- Eligibility for Cancellations:
- Cancellations are applicable only for packages where a minimum of 25% advance payment has been made.
- Cancellation Charges:
- Above 30 days prior to arrival: 70% of the package rate will be refunded.
- 29 to 8 days prior to arrival: 50% of the package rate will be refunded.
- Less than 7 days prior to arrival or in case of a no-show: No refund will be provided.
- Refund Process:
- Refunds will be processed after deducting applicable cancellation charges.
- Refund timelines may vary depending on the mode of payment and processing time by the financial institution.
- Non-Refundable Scenarios:
- In case of a no-show or cancellation within 7 days of the arrival date.
- Expenses incurred due to unforeseen circumstances such as bandhs, strikes, natural calamities, or pandemics are non-refundable.
- Additional Considerations:
- Any changes to the booking, including room upgrades or alternative hotel selections due to non-availability, may result in revised pricing, which is not subject to a refund.
- Rates are subject to seasonal variations and changes in tariffs.
This policy ensures transparency and fairness while accommodating unforeseen circumstances.